New York City · Bilingual EN / ES

Stephanie
Guerrero

Child & adolescent development specialist and care management professional, supporting children, families, and individuals with developmental needs across NYC.

10+ years in care & education B.A. Psychology, Queens College
Portrait of Stephanie Guerrero
Based in NYC
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01 – About

Care rooted in patience, dignity, and the whole person.

For over a decade I've worked at the intersection of child development, family support, and care management, meeting people where they are and helping them move toward stability and growth.

My background spans early childhood classrooms, foster care, after-school programs, and supervising teams of care managers who support individuals with intellectual and developmental disabilities. Across every role, I've leaned on a person-centered approach: listening first, building trust, and coordinating the medical, social, and emotional resources that help children and families thrive.

As a bilingual English–Spanish professional, I'm able to connect with families across cultures and advocate for them through complex systems. My focus is always the same: helping children and families feel seen, supported, and set up to thrive.

02 – Experience

A decade of hands-on care, teaching & coordination.

Sep 2023 – 2024
Assistant Teacher, Pre-K
Lolly's Early Childhood Center · NYC
  • Maintained classroom structure and routine through the rhythms of a full school year.
  • Provided academic, emotional, and behavioral guidance to young learners.
Nov 2019 – Sep 2021
Foster Care Parent
New York City
  • Cared for the overall wellbeing of children and a pregnant teen, managing school, appointments, and agency visits.
  • Offered consistent emotional support through difficult transitions.
Nov 2018 – Mar 2021
Care Management Leadership
Care Design NY · Bronx, NY
Regional Team Leader
Oct 2020 – Mar 2021
  • Guided individuals with complex intellectual & developmental needs through intake.
  • Ensured smooth transitions for families and care managers across new cases.
  • Connected colleagues with healthcare and community resources region-wide.
Care Manager Supervisor
Oct 2019 – Oct 2020
  • Directly supervised and supported a team of care managers.
  • Used operational data and reporting to drive member services and initiatives.
  • Trained staff on protocols, policies, and federal/state/local regulations.
Bilingual Care Manager
Nov 2018 – Oct 2019
  • Helped families build habitable, supportive home environments.
  • Coordinated paperwork, providers, IEP meetings, SSI, transportation & more.
Mar 2016 – May 2021
Personal Assistant
Concepts of Independence Inc. · Manhattan, NY
  • Ensured clients had the housing, medical, mental, dental & financial resources for a healthy life.
  • Arranged medical appointments and supported daily errands.
Sep 2017 – Jun 2018
After School Counselor
Church in the Gardens · Forest Hills, NY
  • Designed creative activities and homework support for a group of eighteen 4–5 year olds.
  • Ensured children traveled safely to and from swimming lessons.
Jan 2015 – Apr 2017
Tax Preparer / Office Manager
Liberty Tax Service · Queens, NY
  • Organized and managed sensitive client documents with accuracy and discretion.
Mar 2014 – Dec 2016
Day Care Assistant
Tata's Group Family Day Care · Brooklyn, NY
  • Maintained a safe, healthy environment for children from newborn to age twelve, working closely with families.
Sep 2013 – May 2014
High School Mentor
Bronx Achievement PACT · Bronx, NY
  • Supported classroom organization and positive behavior alongside staff.
03 – Education & Training

Always learning in service of better care.

May 2017

Queens College

B.A. in Psychology
Flushing, NY
Winter 2017

Intl. College of Management

Cross-Cultural Management (3 college credits)
Sydney, Australia
Certifications & Honors

Training

Family-to-Family Mental Health Training Sexual Health Youth Leader Foundation in Health & Safety Family Engagement Supervision of Children Emergency Preparedness
04 – Skills

What I bring to every family I work with.

Person-Centered Care

Trust-building, advocacy, and coordinating wraparound support for children, families, and individuals with developmental needs.

Case ManagementFamily SupportAdvocacy

Child Development & Education

Early-childhood classroom support, behavioral guidance, mentoring, and creating safe, structured learning environments.

Early ChildhoodMentoringBehavioral Guidance

Bilingual & Cross-Cultural

Fluent English & Spanish, with cross-cultural management training that helps me connect with families across communities.

EnglishSpanishCross-Cultural

Health & Safety

CPR certified for infants, children & adults, with training in health, safety, and emergency preparedness.

CPR (through Dec 2026)Emergency Prep

Team Leadership

Supervising and training care managers, using data and reporting to improve member services and outcomes.

SupervisionTrainingReporting

Administration

Organized, detail-driven coordination of paperwork, scheduling, and documentation across providers and agencies.

MS WordExcelPowerPoint
05 – Contact

Let's work together.

Open to roles in child development, care management, and family support. I'd love to hear about how I can help.